At theordinaryscanada Store, we offer reliable shipping across Canada with delivery typically taking between 3 to 7 business days after your order is processed. Processing time for orders is generally 1 to 3 business days.
Shipping Eligibility and Fees
Complimentary shipping is available for orders over CAD25. Orders below this amount are subject to a shipping fee displayed at checkout.
Carbon Neutral Shipping Commitment
We are proud to offer carbon neutral shipping on all our deliveries within Canada as part of our commitment to sustainability.
Delivery Information
Shipping times may vary due to factors outside our control, such as weather or carrier delays. Please allow the full delivery window before contacting support.
Order Assistance
If you have questions or concerns about your shipment, contact our Customer Happiness team for support.
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask theordinaryscanada Store for clarification.
This store’s delivery settings
Orders are normally prepared within 1-3 business days. Estimated Canadian transit after dispatch is 3-7 business days. These theordinaryscanada Store settings control an order even when brand documentation shows a different estimate. Address questions may be sent to [email protected]; store address: 96 Junegrass Terr, Rocky View County, AB, T3Z 0G1, Canada.