We’re here to help. Whether you have questions about our products, your order, or need assistance with your skincare routine, our Customer Happiness team is ready to assist you Monday to Friday, 9:30 a.m. to 5:00 p.m. EST (excluding holidays).
How to Reach Us
Please contact us by phone at or email at [email protected]. We strive to respond to inquiries within 48 hours during business days.
Note on Service Availability
Our team is based in Rocky View County, AB, Canada. Live chat and phone support may be limited during holidays or peak periods. For quick answers, please check our FAQ page before reaching out.
Verified store contact details
- Store: theordinaryscanada Store
- Email: [email protected]
- Address: 96 Junegrass Terr, Rocky View County, AB, T3Z 0G1, Canada